Privacy Policy
Provision Sports (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website, provision-sports.com (the “Website”). Our practices are designed to uphold the highest standards of data protection as mandated by the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Commitment to Privacy and Data Protection
At Provision Sports, we understand the importance of protecting your personal information. We adhere to a privacy-by-design approach and maintain policies, procedures, and systems intended to preserve the integrity and confidentiality of your data. Your trust is essential to us, and we take our responsibilities regarding your information seriously.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to the personal data collected through provision-sports.com and related communications conducted with you. For the purposes of applicable data protection legislation, Provision Sports is the data controller responsible for determining why and how your personal data is processed.
3. Categories of Data We Process
We collect and process the following categories of personal data, either directly from you, through your use of the Website, or from third-party sources:
– Usage Data: Includes IP address, browser type/version, referring site, pages visited, time spent on pages, and other analytic data related to your interactions with the Website.
– Account Data: Includes your full name, postal address, email address, phone number, and account login credentials when you register or make a purchase.
– Profile Data: Includes your preferences, past purchases, browsing behavior, wish list items, and demographic information you provide voluntarily.
– Communication Data: Includes all correspondence exchanged with us, such as support requests, inquiry submissions, and any feedback or comments you provide.
– Technical Data: Includes device identifiers, language settings, operating system details, screen resolution, and browser configurations.
– Transaction Data: Includes information required to process payments and fulfill purchases such as billing address, order amounts, payment methods (processed securely by third parties), and delivery details.
– Preference Data: Includes your opt-in or opt-out preferences for marketing communications, newsletter participation, and expressed product interest.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following legal bases under GDPR and applicable CCPA provisions to process your personal data:
– Consent: Where you have explicitly consented to receive marketing communications or enable non-essential cookies.
– Contractual Necessity: To deliver goods or services you request, such as completing transactions and managing your account.
– Legal Obligation: To comply with applicable laws and regulatory requirements.
– Legitimate Interests: Where it is necessary to understand Website usage, improve services, prevent fraud, or promote the security and integrity of our systems, and where such interests are not overridden by your rights and freedoms.
5. Your Data Protection Rights
Under applicable data protection laws, you have specific rights in relation to your personal data:
– Right of Access: Request access to your personal data and how we process it.
– Right to Rectification: Request that we correct any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where there is no compelling reason for its continued processing.
– Right to Restriction: Request that processing of your data be limited under certain circumstances.
– Right to Data Portability: Request your personal data be provided to you or a third party in a structured, machine-readable format.
– Right to Object: Object to processing where it is based on legitimate interests, including direct marketing.
To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We implement stringent technical and organizational measures to ensure personal data is safeguarded against unauthorized access, alteration, disclosure, or destruction. These include:
– Data encryption in transit and at rest.
– Firewall and intrusion detection/prevention systems.
– Role-based access controls and user authentication protocols.
– Secure data backups with regular testing.
– Employee training on data protection and information security best practices.
7. International Data Transfers
Where personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR, such as Standard Contractual Clauses (SCCs) approved by the European Commission or ensuring the third country provides an adequate level of protection as recognized by relevant authorities. For California residents, your data is only transferred as permitted under CCPA limitations on cross-border transfers.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:
– Usage and Technical Data: Retained for 12 months for analytics and security purposes.
– Account and Profile Data: Retained for the life of your account and deleted upon closure, unless subject to legal obligations.
– Communication Data: Retained for up to 3 years for audit and customer service purposes.
– Transaction Data: Retained for 7 years for tax and accounting compliance.
– Preference Data: Retained until you modify your settings or withdraw consent.
Data no longer required is securely deleted or anonymized.
9. Cookie Policy
provision-sports.com uses cookies and similar technologies for multiple purposes:
– Essential Cookies: Necessary for the operation of our Website and cannot be disabled.
– Functional Cookies: Enable website customization and remember user preferences.
– Analytics Cookies: Help us track site usage, identify technical issues, and improve functionality via tools such as Google Analytics.
– Performance Cookies: Monitor page load times, navigation metrics, and other application performance indicators.
10. Managing Cookies and GDPR/CCPA Compliance
You have control over which cookies are enabled during your browsing experience. A consent banner appears on your first visit, allowing you to opt-in or decline non-essential cookies in accordance with GDPR and CCPA requirements. You may also manage your cookie settings through your browser or through the preferences panel available on the Website. Disabling cookies may affect user experience.
California residents may opt-out of the sale or sharing of their personal information at any time using the “Do Not Sell or Share My Personal Information” feature available on our Website, as required under the CCPA.
11. Protection of Children’s Personal Data
Provision Sports does not knowingly collect or process the personal data of children under the age of 13. If we become aware that such information has been inadvertently collected, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect changes in our data practices, technologies, or legal requirements. Substantive changes will be posted on provision-sports.com and, where legally required, we will notify you via email or website notification. Continued use of the Website indicates your acknowledgment of the updated Policy.
13. Contact Information
Provision Sports welcomes your questions, concerns, or requests regarding this Privacy Policy or your personal data rights. Please contact us via:
Email: [email protected]
Website: provision-sports.com
We are committed to ensuring your privacy is respected and protected. If you have any concerns regarding how we handle your personal data, we encourage you to contact us as your first point of resolution.
Provision Sports operates in accordance with applicable privacy laws and values transparency, accountability, and your ongoing trust.